Front Desk Receptionist

$12 an hour - Full-time

Full job description

Position: Receptionist Monday-Friday - 9:00 AM – 6:00 PM

JOB SUMMARY:

Responsible for completing assigned receptionist duties under the direct supervision of the Support Services/ Office Manager.

DUTIES AND RESPONSIBILITIES:

  • Answers phone calls and directs callers to the appropriate party.

  • Greets and assists all parents, callers and visitors in a positive and professional manner, and relays information appropriately.

  • Prepares files for incoming participants. Establishes participant status on Pro-Care System.

  • Updates participant address, class assignment and other pertinent data on Pro-Care annually or as needed.

  • Collects program service fees and assists in keeping accounts current.

  • Records payment for program service fees, accounts receivable and donations on ledger.

  • Maintains accurate and orderly filing system for participants records including attendance and immunization.

  • Ensures that an adequate supply of applications (employee and participant) is always available.

  • Notifies appropriate staff on participant arrivals or departure, if needed.

  • Assists with keeping all forms updated. Keeps clean and neat forms produced for use.

  • Performs all other duties as assigned by the Support Services/ Office Assistant and CEO.

WORKING EXPECTATIONS:

  • Respects & preserves the dignity, personal safety and confidentially of all persons served by or employed by ESWG.

  • Staff will always exercise professionalism in the presence of participants, visitors, and other staff.

  • Staff will ensure that all activities and conversations are always geared toward what is appropriate.

  • To ensure quality of services provided, staff are expected to receive a rating of 20 (meets expectation) or higher on all performance reviews. Scoring under 20 will result in the staff member being placed on a 1–3-month probation until the level of quality is improved or termination may result.

Working hours are determined by program need. This position is: Full time 9:00 AM-6:00PM

Pay: $12 an hour

QUALIFICATIONS:

  • High school diploma or G.E.D., advanced business training or equivalent experience.

  • One year of secretary/receptionist experience.

  • Must be committed to providing outstanding customer service.

  • Must have excellent interpersonal, and communication skills.

  • Proficient computer and organizational skills.

  • Ability to operate general office equipment

  • Strong attention to detail.

Easterseals seeks individuals whose loyalty, integrity and enthusiasm gives them the willingness to professionally support Easterseals. These individuals must be interested in self-growth and the opportunity to enhance the quality of life of people with disabilities by working towards achieving Easterseals’ goals and objectives.

Job Type: Full-time

Benefits:

  • 401(k) matching

  • Dental insurance

  • Health insurance

  • Life insurance

  • Paid time off

  • Professional development assistance

  • Vision insurance

Schedule:

  • 8 hour shift

Experience:

  • Customer service: 1 year (Preferred)

Ability to Relocate:

  • Columbus, GA 31909: Relocate before starting work (Required)

Work Location: In person

Apply Here